Freescout-Help-Desk
Vulnerability activity for Freescout-Help-Desk: what is being exploited, what was published lately, and when the next patch release is due.
Last 30 days
- CVEs
- 12
- Critical (CVSS 9+)
- 0
- Exploited (CISA KEV)
- 0
- With exploit code
- 0
Last 90 days
- CVEs
- 12
- Critical (CVSS 9+)
- 0
- Exploited (CISA KEV)
- 0
- With exploit code
- 0
Last 365 days
- CVEs
- 12
- Critical (CVSS 9+)
- 0
- Exploited (CISA KEV)
- 0
- With exploit code
- 0
Exploited now
None of this vendor's CVEs are on CISA's known-exploited list.
Recent
- 7.5HighNov 6, 2026Freescout-Help-Desk freescout XSSCVE-2026-85742FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert delivery fails, the serialized payload is stored in failed_jobs and the administrator job-details endpoint renders it after a blacklist sanitizer that leaves executable event-handler attributes. When an administrator opens /system/ajax-html/job_details/{id} as a top
- 5.4MediumNov 6, 2026Freescout-Help-Desk freescout Auth bypass / access controlCVE-2026-85744FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.227, the conversation_merge action records a failed authorization check for the target conversation in response['msg'] and then clears that value inside the source-conversation loop. An authenticated agent can merge a conversation they control into a target conversation in a mailbox they cannot access. The operation injects threads, attachments, and audit records into the unauthorized target and deletes the source conversation
- 8.2HighNov 6, 2026Freescout-Help-Desk freescout SSRFCVE-2026-85743FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts
- 7.7HighNov 6, 2026Freescout-Help-Desk freescout SQL injectionCVE-2026-62856FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the polycast/receive endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access chec
- 4.4MediumNov 6, 2026Freescout-Help-Desk freescout Path traversal / file handlingCVE-2026-62855FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and op
- 7.6HighNov 6, 2026Freescout-Help-Desk freescout XSSCVE-2026-62854FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, a user who can edit a mailbox signature can combine a scriptable file uploaded through /uploads/upload with nested tag fragments that bypass Helper::stripDangerousTags(). The resulting external script is served from the same origin, so the script-src 'self' policy permits it when another user opens the affected mailbox reply editor or new-ticket page. The script executes with the victim's FreeScout privileges and can read
- 6.5MediumNov 6, 2026Freescout-Help-Desk freescout Information disclosureCVE-2026-62852FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, RealtimeConvNewThread checks only general mailbox access and does not apply the conversation-level restriction for users configured to see only assigned conversations. A restricted authenticated user can subscribe to predictable conv.<conversation_id> Polycast channels for other conversations in the same mailbox. New event payloads can expose complete replies, internal notes, recipient addresses, conversation state, assig
- 4.3MediumNov 6, 2026Freescout-Help-Desk freescout Information disclosureCVE-2026-62851FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, the search-by-number shortcut in ConversationsController::search() resolves a user-controlled ticket number without applying the mailbox filter or view policy used by the normal search path. An authenticated non-admin agent who is a member of at least one mailbox can request /search with a hash-prefixed ticket number and use the 302 Location header to confirm that a conversation exists in a different mailbox the agent can
- 5.3MediumNov 6, 2026Freescout-Help-Desk freescout Auth bypass / access controlCVE-2026-62850FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrative tools.php maintenance endpoint is reachable without an appropriate authentication or access-control boundary. Response differences for attacker-controlled path values disclose whether arbitrary directories and files exist on the server. The same endpoint validates application-key and database-password candidates without rate limiting, per-session throttling, or a CAPTCHA, allowing unrestricted guessing
- 7.1HighNov 6, 2026Freescout-Help-Desk freescout Privilege escalationCVE-2026-103985FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, the profile form exposes the only_assigned_tickets permission to its non-admin owner, and UsersController::profileSave() adds or removes User::PERM_ONLY_ASSIGNED_TICKETS without checking that the editor is an administrator. A restricted agent can uncheck the option, or submit an ordinary profile save that omits it, to remove the administrator-imposed restriction. The agent can then read and modify conversations assigned t
- 6.5MediumNov 6, 2026Freescout-Help-Desk freescout Auth bypass / access controlCVE-2026-103984FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, when limit_user_customer_visibility is enabled, the load_customer_info AJAX action performs a global lookup using an attacker-controlled customer email and checks only whether the agent can access a separately supplied mailbox. A non-admin agent can name an accessible mailbox and retrieve an unrelated customer's rendered profile without invoking CustomerPolicy::view(). The response can expose names, email addresses, phone
- 6.1MediumOct 8, 2026Freescout-Help-Desk freescout XSSCVE-2026-107393FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.235, when APP_CLOUDFLARE_IS_USED is enabled, FreeScout trusts an unvalidated CF-Connecting-IP header during failed login attempts and stores the spoofed value in the activity log. LogsMonitor inserts the value into an administrator alert email without HTML escaping, allowing injected HTML to execute when an administrator opens the email. This issue is fixed in version 1.8.235.
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- freescout12 CVEs in the last year
Counts cover CVEs and advisories Watch Floor tracks, by the date they became news. Updated every 10 minutes.